Customers about us

My order just arrived today. I'm not sure if you ever had a customer write and tell you how pleased she was with her purchases, but I just had to! I opened each Sieger piece as though it was a piece of art. How beautiful they are in person. I felt as though it was a holiday and I was receiving presents. I also received additional Bernardaud pieces to add to my set. Fabulous! Thank you for your wonderful attention and prompt service.

It is incredible that your shipment arrived from Germany to the US without a problem, in about 3 days - impeccably packed. Awesome service!

I've ordered from Artedona three times and each time I'm extremely pleased by the high-quality customer service, the fast delivery times, and the responsive employees. I would recommend Artedona to anyone very, very highly!

Love the website, love the range. Always really impressed when I come here to look for things.

You are the best! Thank you for your work!

I 'd like to make you a compliment: Very fast delivery, proper packaging, toll and export documents as they should be. And the product is absolutely great. You made my day!

There is nothing more you can do to improve on service or goods.

Marvelous choice of beautiful things. The whole buying experience was easy, efficient and smooth from start to finish. Thank you from a satisfied customer.

This is one of a kind website as far as customer navigating. You can clearly see what is available and what is not. You can plan your purchases and your expectations are met. On top of that, your product line and beautiful offerings and brand options makes is a joy to shop. Thank you!

I have ordered many times from you. One of the best websites for high end products!

Love your collection. I always find something I need!

Very good website. Easy to navigate. Speedy checkout.

I just wanted to say how happy I am with your company. The service is truly first class, if I need to contact you politeness and efficiency are amazing, packaging is fantastic, delivery superfast. Well done!

I adore your site. I can think of no way that you could improve!

Best European Check-Out and delivery service I have seen in a long time! Great work - Thanks!

Excellent service. Efficient and professional. Delighted with the products. Well packaged and a relief that all taxes and duties were already included in price.

I wish I could offer advice but you all do things with such superlative efficiency, good taste and quality, I have nothing to say, other than keep up the good work!!!

Your firm is absolutely one of the best luxury goods purveyors! Keep up the good work!

I just received the shipment and I am very satisfied all over with your services, delivery as well as timelines! Thank you so much, you are providing the best customer experience there is!

Best service ever. Thank you.

Your website, service, packaging, and delivery were exceptional. I was impressed and relieved, especially considering you were shipping from Germany to Japan. I anticipated delays, but everything went smoothly. I think it's wonderful that you are willing to send products outside of the EU, as many companies do not offer this option.

Delighted with the product and the service. Will gladly shop with you again. Thank you.

I just received the shipment today. Exceptionally packed. Seriously I'm so happy. I quite appreciate this and if I can say probably the best online store I've encountered. I am not saying this out of compliment. I mean it.

Thank you for your excellent and courteous service!

I have ordered items from Artedona in the past and have always found the service and efficiency excellent. In fact, my order arrived before another online purchase from an Australian company made on the same day! I am a very happy customer. Thank you!

I can't think of anything you could do better.

Fantastic shopping experience. Easy, logical, efficient shipping! A pleased customer. Thank you!

I love Artedona. Great choice, lovely items. Very easy website.

Wow! I am impressed! This is the easiest, most efficient, on-line service I have ever encountered! Not only was it so easy to order, but my goods were despatched much sooner than I expected, and I could not believe the speed at which the package travelled from Germany to Australia. I received my dinnerset this morning, all beautifully packed, each piece in perfect condition. Thank you so much.

I think your website is fantastic! The quality of the items that you carry is just beautiful.

Anything Artedona advertises is always lovely, elegant and appealing. Thanks!

I’m very happy with everything! The entire shopping experience was very pleasant – from beginning to end! Thank you to everyone. I hope to shop with you again.

Artedona is one of the best online shops I have ever found!

Already perfect - love your selection and look forward to shopping more in the future.

The site is great. It's my favorite place to shop for tableware and household goods.

I personally also would like to thank you for such exceptional service and the lovely collection of items found on your website. It is a blessing to find such an online store that satisfies your needs with the click of a button and deals with products of such quality that can't be easily found online.

Keep up the great work! Thank you very much! Very beautiful choices. Everything always packaged securely.